Craystone Craystone Christmas Promotions
 
 
CraystoneShop - Order Craystone's Products Online
CraystoneShop Contact Details
Customer Information
Products
   

 

> Home Page  >> Customer Information >>> Delivery Information


Customer Information

Information Index
How to order
Delivery Information
Warranty Information
Online Security
Sending a Gift
Overseas Orders
Privacy Policy
Returns Policy
FAQs
Testimonials
Hints and Tips
Our Company
Special Offers

Delivery Information


just a spacer
Delivery of your Francis Francis X1 Machine

Orders over £50, typically coffee machines, are delivered free of charge (conditions apply*).  We use UK Mail couriers and offer an insured next day service.  Next Day orders placed Friday are delivered Monday and Next Day orders placed Saturday and Sunday are delivered Tuesday.  All deliveries require a signature, a customer (or representative) must become responsible for the delivery. 

Orders under £50, typically spare parts and handles, are delivered using Royal Mail recorded and are charged at £2.95.  Currently this service is taking 1-3 working days to arrive - we do not contact you before shipping Royal Mail postage items, If you are not in at the time of delivery, a Royal Mail collection card will be left at your property. Any orders placed over the weekend will be dispatched on the following Monday.


To be able to offer a next day service we need to contact you, prior to despatch, to arrange a convenient day for you to receive your delivery.  We will contact you via the telephone number you have detailed in your order, leaving a message and sending an email if you are not available.  Machine orders will not be despatched until we have confirmed a delivery date with you.  However, if your delivery address is clearly a work company/work address, we will despatch without contacting you first.  Deliveries to work addresses are welcomed and of course you don't have to arrange to be home to accept your order.

We take delivery seriously, and want to get your order to you without delay.
Delivery times operate between 8.30am and 6.00pm.
AM deliveries can be arranged at a cost of £10.  Saturday deliveries cost £25.
Please see the postcode restrictions below. Some postcodes are charged extra.


Please click Overseas Orders or Sending a Gift for more information.


* Most UK mainland destinations are included within the free delivery offer.
These 'Zone C' postcodes, take 48-72 hours, and are charged £20 extra:
AB31 to AB38, AB40 to AB56, IV1 to 54, IV63, KW1 to 14, PA21 to PA38, PH4 to PH41, PH49, PH50, BT.

For all off shore UK addresses, HS, IV41 to 49, IV51, 55 and 56, KA27 and 28, KW 15 to 17, PA20, PA41 to 49, PA60 to 78, PH42 to 44, ZE. Isle of Man (IM), Isle of Wight, Channel Islands etc, please contact us, as these are now price on application.

Currently the checkout is unable to calculate these extra carriage costs automatically.  If you live within the above areas please contact us before you place your order.

info@craystoneshop.co.uk  or 01204 557666




Top Sellers:

Top sellers - (1)Red (2)Black (3)Almond

FrancisFrancis X1
Red Blk Almd
£385

Stainless Steel Jug top seller

Jug for frothing milk
£15


More about delivery

Accepted Cards: Visa, Mastercard, Maestro, Electron, Delta

Just a Shim