How to Order
easy, simply follow the online steps using our shopping cart. Navigate to your chosen product, click Add to cart, confirm your choice on
the next page to continue shopping or click on Checkout Now to finish off and pay. If you press Confirm, the website briefly shows a summary page and then returns you back into the product pages. If you press Checkout Now, the website briefly shows a summary page and then the order process begins.
On the first page of the order process, you can select an alternate delivery address if
required. The second page requires your address details, and the third page your credit card details. Our accepted methods of payment are:
You are then transferred to our payment handler, SAGEpay (the new name for PROTX), who look after the transaction utilising the very latest
The Verified by Visa and Mastercard are also available for your added security and ultimate peace of mind.
Once complete, an order summary is automatically generated from the website and an email is sent to your given email address.
Orders placed outside of office hours are received by Craystone the next working day.
When we receive your order, we contact you to arrange delivery of your item. If you have given an obvious work/company delivery address we despatch as soon as possible without contacting you. Please see delivery information for more details.
If you would like to place your order via telephone, please call 01204 557666 / 557665
and we will be happy to deal with your requirements.
If you would like to send an email, please send to firstname.lastname@example.org
Thanks for your time and interest.
We look forward to receiving your order.